Thanks for your order! We'll email you to confirm it's gone through. Just keep an eye on the email address you used to checkout (sometimes it sneaks into spam). If you can't find it, drop us an email and we'll be able to help.

Changed your mind? Get in touch, and we’ll do our best to help.

If you order has already been processed or dispatched, we can’t cancel the shipment but once it arrives, you can follow our returns instructions to send it back.

If there is a problem with your order, we're here to help! Please check your order when it arrives and email us if there is an issue, so we can make it right.

We accept all the usual major debit and credit cards including Visa, Mastercard, Amex and Maestro. You can also checkout using Paypal, Apple Pay, Google Pay and Klarna's 30-day and 3-instalment flexible payment options.

Checkout is powered by Shopify Payments, which is Level 1 PCI DSS compliant and fully secure, so your financial information is never stored on our servers.

We use Klarna to offer you 30-day and 3-instalment flexible payment options.

Please read Klarna's T&Cs for more information on this service.

Your personal data is handled in accordance with applicable data protection laws and in accordance with the information in Klarna's privacy statement. Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden.

Yes, VAT is included for UK orders at the current rate of 20%.

If you're ordering from outside the UK, VAT is automatically removed.

Enjoy FREE UK DELIVERY with no spend limit! (WORLDWIDE DELIVERY costs will appear at the checkout.)

Your order will be dispatched within 24 hours on weekdays and 48 hours on weekends.

If you’re in the UK, you should receive your order in 2-4 days. 

If you’re outside the UK:

• Express International is 2-11 business days.
• Standard International is 3-17 business days.

If your tracking hasn't updated or your order hasn't arrived, please drop us an email and we'll be able to help.

Yes, we ship all over the world. Shipping costs will be calculated at checkout.

We use major carriers and local courier partners. You’ll be asked to select a delivery method at checkout.

We hope you love your new jewellery! If you would like to return your order for any reason, we have a 14-day return policy, which means you have 14 days after receiving your item(s) to send them back if you change your mind. Items sent back to us after this period will not be accepted.

Your jewellery must returned be in the same condition that you received it; unused and in its original packaging. You’ll need a receipt or proof of purchase, so please keep it safe.

In the interest of hygiene, we do not accept exchanges or returns on earrings. 

To process a return, please contact us and we’ll send you the return details.

Please allow 3 business days for your return to be processed.

We recommend using a tracked or signed-for service, and please keep an eye on your parcel - you’re responsible for its journey back to us.

Once your return arrives and is processed, you’ll be refunded to your original payment method. Please bear in mind, it might take your bank or card provider time to credit the funds.

Our collection of 18ct and white gold plated jewellery is designed to last for years with the proper care.

When you’re not wearing your jewellery, store each piece individually so they don’t rub, scratch, tarnish or get tangled together. (The pouches they arrive in are ideal storage!) We also recommend regularly cleaning your plated pieces with a soft cloth – and keeping them away from water, creams and perfumes to help them last longer.

Our rings come in varying sizes, measured in centimetres. To find the right ring size for you, take a piece of string and loop it around the finger you want to wear your ring on. Mark the string where the two ends meet and use a ruler to measure the length from the start of the string to your mark. This measurement is the circumference. Use our ring size chart to match your ring circumference with the correct UK rings size; M, N or O.